Email & communication

Every email knows its project.

Shared inboxes with assignment and comments, chat and meetings on the project. Nothing sinks in the inbox.

Email & communication in Pangea
Inbox: 14 in the inbox, every conversation with status and assignment.

What's inside

Inbox, chat, meeting, one context.

Shared inbox.

info@ and service@ as a team, with assignment, comments and status. Every email knows its customer and project.

Shared inbox in Pangea
14 in the inbox, filters for open, in progress, waiting.

Chat on the project.

Quick coordination where the project is. No second messenger.

Chat on the project in Pangea
Team chat “Office & Sales”, including Jarvis's reply with sources.

Meetings with minutes.

Appointment, attendees, minutes and tasks on the project. The AI takes notes.

Meetings with minutes in Pangea
Team meeting: agenda 2 of 5 done, notes, participants.

Tickets.

Faults and requests as tickets, linked to the asset and the reporter.

Tickets in Pangea
Tickets: 3 in the queue, 2 overdue.

Connected to

One email, and it lands in the right place.

1Email arrives

Customer and project recognised.

2Assigned

Who replies is clear.

3Task created

From the email, on the project.

4Done

Visible to everyone it concerns.

Customer, project, document and payment are one model. That is why the next step follows from the previous one, without re-entry.

AI in this area

The AI proposes. You approve.

Matching

Emails are matched to customer and project, for you to confirm.

Meeting minutes

The recording becomes minutes and tasks, ready for approval.

Answers with sources, only with what the person asking may see. Data in the EU.

AI approvals: proposals waiting for approval
AI approvals. Proposals ready for review, with reasoning.

Who it's for

Three roles, the same numbers.

Office

One inbox for everyone, no forwarding.

Project management

Every message on the project.

Management

Whatever is still open, visible.

Replaces

Freshdesk, Mailchimp ≈ €15 per user

With Pangea: Email desk module €19 per user per month.

Frequently asked questions

What businesses ask us about communication.

Can I connect my existing mailbox?
Yes, IMAP and Microsoft 365.
Does it replace Outlook?
For team inboxes, yes. Personal mailboxes can stay alongside.
Is there WhatsApp?
Yes, as an integration for customer communication.
Are emails archived automatically?
Yes, GoBD-compliant, on the process.

Next step

A demo with someone who has issued progress invoices themselves.

30 minutes on your own example: one project from quote to payment, with your numbers.

Data migration via DATANORM, Excel and DATEV.